The community and its peers will recognize the Ashland Fire Department as a true leader in providing the highest quality fire protection, prevention, and emergency medical services available.
MISSION STATEMENT
"Safeguard the lives and property of Ashland’s citizens through proactive training, preparation, and a solid commitment to standards of excellence while providing safe, effective, and efficient emergency services to the community"
ORGANIZATION VALUES
The Ashland fire department values:
oyalty: bear true faith and allegiance to the community, its citizens, this department and each other.L
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uty: fulfill your obligations.R
espect: treat others, as you would have them treat you.S
elfless service: put the welfare of the community, this department and your co-workers above your own.H
onor: live up to this organization’s standards and values.I
ntegrity: do what is right because it is right, legally and morallyP
ersonal courage: face fear, danger, and adversity both physically and morally.P
rofessional: continually seek to improve. Refuse to accept that which is unacceptable.R
esponsive; be willing to take risk and Think outside the box. Action is always better than reaction.I
ntensity: train hard! Your life and that of your brothers and sisters will depend on it!D
edication: be there when it is most difficult. Always be part of the solution and not the problem.E
xcellence: do not just meet the standards, rather set the standards.GUIDING PRINCIPALS
The Ashland Fire Department, its membership and management are committed to supporting a continuous effort to improve and enhance its ability to provide emergency services keeping safety, quality, and customer satisfaction as its main objective.
The Ashland Fire Department, through its membership and management, pledges to perform its duties according to these principals.
1. To recognize and respond to the needs of its membership and management.
2. To advance the competence and ability of the organization through realistic training, education, and accreditation.
3. To support activities which result in a clear recognition of the organization, its purpose and profession.
4. To provide a forum for the exchange of technical, tactical, and managerial experience and expertise.
5. To create and maintain an environment within the organization that promotes and supports the personal and professional growth of its membership.
6. To respond to the needs of those who have suffered injury or loss with compassion, respect, and professionalism.
7. To recognize and respond to the needs of the community and its residents while providing the highest degree of customer service.
8. To recognize and support organizations that contribute to the overall health, safety, and well being of the community and its residents.
9. To conduct and support continuous quality improvement / quality assurance programs.10. To recognize that it is only with honest self-evaluation and effort that the organization will continue to grow and successfully meet its mission objectives.